How long do reward requests take?

Reward requests run on a bi-weekly schedule (every 14 calendar days).

Most reward requests are processed within about 48 working hours; some may take 5–7 working days.

After you submit a reward request, all open trades must be closed immediately, and no new trades can be opened until the reward request is processed. Trading after a request can lead to your reward request being cancelled or other account action.

Only realised simulated gains count toward a reward — unrealized/floating results do not count.